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I'M

  eyur Patel.

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SOFTWARE TESTING (MANUAL) / QUALITY ANALYST

I'M AN ALL-ROUND QUALITY ANALYST WITH GOOD KNOWLEDGE OF FRONT-END TECHNIQUES. I LOVE STRUCTURE AND ORDER, AND I ALSO STAND FOR THE QUALITY WHICH IS IN MY PROFILE. I LOVE SPENDING TIME ON FIXING LITTLE DETAILS AND OPTIMIZING WEB PAGES WITH THE INPUTS IN QUALITY AND WORKING WITH THE DEVELOPER FOR THE SAME. ALSO I LIKE WORKING IN A TEAM, YOU’LL LEARN FASTER AND MUCH MORE. AS THE SAYING GOES: ‘TWO HEADS ARE BETTER THAN ONE ‘.

PROFESSIONAL 

01 PROFESSIONAL

WORDPRESS

75%

DRUPAL

30%

WIX

95%

ACADEMICS

02 ACADEMICS

01 PROFESSIONAL

MY KNOWLEDGE LEVEL IN SOFTWARE

WORDPRESS

75%

DRUPAL

30%

WIX

95%

PHOTOSHOP

85%

ILLUSTRATOR

80%

CMS

65%

HTML

65%

03 Experience

2020 - Till Date

CLEVERSOW
Quality Analyst
  • Manage the suite of manual and automated test cases. Perform R&D on plugins for new feature and integrated

  • Cross Browser test and debug applications for defects.

  • Experience with Google Analytics, Google Search Console, Page Speed Insights

  • Ensure applications meet requirements and identify current or potential problems, performing validation for Candidate and

  • R3 application.

  • Support on demand basis for additional validation requirement.

  • Manage the automation setup on Selenium

2016 - 2019

INCOMEWALLS.COM
IT Manager
  • Maintain company websites “Incomewalls.com” and “Bettercar.in” as per company needs with WordPress as the back-end with the Go Daddy account accompanying the Internet email accounts.

  • Manage a Company Management System with PHP.

  • Manage IT equipment provided by the Company with maintenance, Storage and rent collection for the same with regular norms with the clients.

  • Generate and monitor special samples of Advertisement Draft or Weekly leaflet, Catalogue, Follow-up with the Multimedia Expert in the company.

  • Generate Business Letters and Print perfectly aligned Cheque’s of the corresponding bank transactions for Company and the Proprietor.

  • Maintain the Cheque Details for about 3 Company Accounts. Provide alerts to the Proprietor for the required amount for the day in the Bank Accounts on daily, weekly or monthly basis.

  • Work with the Bankers for the larger amounts of RTGS transactions for the rented properties of the Company.

2013 - 2014

SAHAJANAND MARKETING PVT LTD.
Sales Coordinator

 

  • Confirm and input orders such as Bricks. Includes interacting with client and vendors as needed to finalize the order.

  • Interact with vendors to discuss production, sample requests, shipping, vendor errors and other pertinent issues.

  • Investigate order discrepancies with vendors and other customer satisfaction issues to assist Sales team.

  • Provide sales and product expertise for overflow and bounced calls from Sales Team where immediate assistance is required and the Sales Team is not immediately available, offering a seamless transition to the sales process whenever possible.

  • Complete any projects assigned by the Sales Manager but not limited to weekly and monthly reports, data entry, prospect mailings and any other sales support functions that may arise, as staffing requirements.

2011 - 2012

COLLABERA INC.
Document Quality Assurance/Quality Analyst
  • Review of requirement documents, functional and technical specifications to ensure that quality is embedded in the process
  • Audit of company’s internal software “Workflow” towards data integrity and compliance standards by the clients and Invoice Reconciliation.

  • Interface effectively with all levels of management and validating client reports and client audit requests, Quality sampling, audit and feedback.

  • Conducting timely huddle and handling real time escalation both from the agent and the client.

2020

FREELANCER

WordPress Theme Change

Adding a website with 5 different themes in back-end with WordPress and send back to the UK based client.

2014 - 2016

INVESTIS
Technical Quality Assurance
  • 2.2 years of experience to develop and execute Manual test cases, scripts, plans and procedures of new and existing client E Commerce sites and Investors section’s build with the compliance of ISO 9001 and ISO 27001 quality standards for UK and European Clients of INVESTIS.
  • Hands on operating Sitecore, CMS and other testing tools e.g. Accessibility, Magus Active Standards, HTML/XHTML, CSS, XML, etc.

  • Analyze failed tests and manage defects with Test / defect Management Tool like JIRA, Bugzilla.

  • Review, sign-off time-bound and critical financial documents including web pages from client / end-user perspective

  • Work actively with GUI Testing and Cross browser testing

  • Thorough testing of all Service tasks with deeper RCA ( Root cause analysis) of issue; to narrow down the problem with 100% right first-time ethos

  • Notify website subscribers (comprising shareholders, investors and journalists) by sending alerts through Email and SMS.

  • Work actively with the Service Managers and Client Website Managers for event planning calls with clients

  • Ensure design, look and feel, operation, and testing (Cross browser functionality testing, Cross platform, link test tools such as Pagespeed, Yslow, Firebug, Xenu, W3C validator/ Web standards, page load testing, OTP, IP3, etc. aligned deliverables to meet client requirements.

2012 - 2013

RANGAM CONSULTANTS PVT. LTD
IT Technical Recruiter
  • Responsible for full life cycle sourcing, interviewing, qualifying, recruiting, and extending and negotiating offers and work with hiring authorities to develop advanced recruiting strategies for hard-to-fill openings, and facilitate escalation meetings when positions remain open for an extended period

  • Work closely with Account Managers and Clients to schedule client on-site and telephone interviews as well as candidate travel arrangements.

  • Headhunt and place high-end technical professionals, Software Engineers, System Testers, Program/Project Managers, Web Developers, and senior technical leaders in contract and full-time positions.

  • Responsible for checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates.

2009 - 2011

E TECH INC.
Chat Quality Assurance
  • Information to the Customer’s about the product and solving the queries regarding the product.
  • Promoted to Verification Department (EMS) since 1st January 2010 with an Internal Interview process.

  • Audit Parameter wise reporting, Agent performance trends, Performance area trends, Campaign Performance trends, Customer survey analysis.

  • Monitor day-to-day calls (Live, remote & recorded) to maintain call quality for accuracy and compliance to policies and procedures and custom reports on request

  • Analytical reporting using Advanced Excel features like Pivot tables and Charts.

  • Work on Daily and Monthly and Weekly Sales verification report for chat campaigns

EXPERIENCE
CONTACT

04 contact me

GET IN TOUCH

Let's talk 👋 Don't hesitate to reach out with the contact information below, or send a message using the form.

​

keysaus@yahoo.com

Tel: +91-999-804-4538

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